Umbrella Home Care is a proud CDHCI provider in Alberta

Benefits of Client-Directed Home Care Invoicing (CDHCI)
February 25th, 2024

The 4 Key Benefits of Client-Directed Home Care Invoicing (CDHCI)

Client-Directed Home Care Invoicing (CDHCI) is a revolutionary approach in the field of senior care that empowers clients and their families to take charge of their home care services.

This model ensures that the care provided is highly personalized, increasing transparency and efficiency in billing practices. As the aging population grows, the demand for senior home care services is on the rise, making innovations like CDHCI more important than ever.

In this article, Umbrella Home Care will examine the key benefits of CDHCI, providing a closer look at how it transforms the experience of receiving senior care at home.


Client Directed Home Care, supported by Alberta Health Services (AHS), simplifies access to personalized home care by allowing individuals, including those in the Self Managed Care (SMC) program, to choose their own private home care providers, like Umbrella Home Care.

This model streamlines the process by enabling direct billing to AHS through Alberta Blue Cross, removing the hassle of reimbursements for clients.

It enhances personal care, scheduling flexibility, and fosters strong client-provider relationships. With the added benefit of improved cash flow and the ability to access extra services within budget, families can more easily afford the necessary care to keep their loved ones safe and comfortable at home, making the entire experience more manageable and less financially stressful.

1. Personalization of Care

At the heart of CDHCI is the personalization of care. This model allows seniors and their families to communicate their needs and preferences to their caregivers directly.

Unlike traditional invoicing methods, where services might be predetermined without much flexibility, CDHCI ensures that the care plan is tailored to the individual’s specific requirements. For example, if a senior that’s in home care prefers a certain schedule for their meals or requires assistance with specific activities of daily living, CDHCI makes it easier to adjust the care plan accordingly. This level of customization ensures that seniors receive care that is effective and respects their autonomy and personal preferences.

2. Transparency

Another significant advantage of CDHCI is the enhanced transparency it offers. With this system, families receive detailed invoices that outline the specific services provided, the duration of each service, and the associated costs.

This level of detail ensures that there are no surprises when it comes to billing, and families can easily track where their healthcare dollars are going.

3. Cost Effective

CDHCI also promotes cost efficiency. Allowing families to have a say in the services provided ensures that they are only billed for the care their loved one truly needs.

This can lead to significant cost savings, as unnecessary services can be easily identified and eliminated from the care plan. Moreover, the direct involvement of clients and families in crafting the care plan encourages more judicious use of resources, ensuring that every dollar spent contributes to the well-being of the senior.

4. Flexibility

The flexibility and control that CDHCI offers cannot be overstated. Families are not locked into rigid service plans; instead, they can adjust the care as the needs of their loved ones change.

This is particularly beneficial for seniors whose condition might fluctuate, requiring more intensive care during certain periods and less at others. CDHCI accommodates these changes seamlessly, ensuring that the care provided is always in sync with the senior’s current needs.

The CDHCI Approach With Umbrella Home Care

Client-Directed Home Care Invoicing represents a significant step forward in the way senior home care is delivered and managed. By prioritizing personalization, transparency, cost efficiency, and flexibility, CDHCI ensures that seniors receive high-quality care that is both respectful of their individual needs and mindful of their families’ financial concerns.

For families seeking senior care at home, exploring a service that utilizes the CDHCI model, like Umbrella Home Care, could make all the difference in their loved one’s care experience. Our customized approach allows you to tailor in-home care based on your needs and unique requirements.

Get in touch with our team to learn more, or book a free consultation.

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